At BTTC Travel, we prioritize the privacy of our clients and are committed to safeguarding your personal information. Our website is designed to provide you with a user-friendly, efficient experience while making it easier for you to access our travel services. We understand the critical importance of privacy in the digital era, and we are dedicated to being transparent about the types of information we collect, how we collect it, and what we do with it.
This BTTC Travel’s Privacy Policy applies to everyone who interacts with our website, services, or other platforms and is available for review at any time. By engaging with us, you also confirm that any individuals you represent, such as those included in your travel bookings, are aware of and consent to the terms of this Privacy Policy.
Your information:
The information we collect from you is essential to providing the services you request and ensuring a personalized travel experience. This includes:
Personal details: your name, contact information, and demographic information such as nationality or country of residence
Travel preferences: specific details about your travel needs, such as destinations, accommodation types, activities, transportation preferences, and any special requirements you may have.
Special requirements: any necessary accommodation for medical needs, disabilities, or dietary restrictions to ensure a comfortable and safe travel experience.
Interest and activity data: information about your interests, previous travel experiences, and hobbies, which help us tailor recommendations and services to your preferences.
Data for those you represent: when you make bookings on behalf of others, such as family members, friends, or colleagues, we may collect their information as well. This includes details related to their travel preferences and special needs.
We gather this information through a variety of channels, including when you:
Reach out to us via email, phone, or other contact methods
Make a booking for travel services such as flights, accommodation, or tours
Use our website, or other digital platforms
Interact with us through social media or third-party platforms
Engage with our partners, such as airlines, hotels, and tour operators
We aim to maintain accurate, up-to-date, and complete records of your information, ensuring that any changes you provide are promptly reflected in our system.
Use of your information:
Your personal information is solely used to facilitate and enhance the services we provide to you. These include:
Booking and reservations: we use your information to process your travel arrangements, such as booking flights, accommodations, and other travel-related services.
Visa and documentation: your personal details may be used to assist with the processing of visa applications and any necessary documentation for travel.
Security and insurance: we may use your data to arrange travel insurance and ensure safety and security during your travels. This includes managing any incidents or accidents that may occur while you are traveling.
Customer service: to provide customer service, respond to inquiries, and address any concerns or issues that may arise during your trip.
In all cases, we ensure that your personal data is used only for the purpose of providing our travel-related services and never for any unauthorized use.
Marketing communications:
As part of our commitment to providing valuable travel experiences, we may from time to time use the information we collect to send you marketing communications. These could include:
Newsletters: Updates on new services, destinations, or promotions related to BTTC Travel
Special offers: information on exclusive deals, discounts, and seasonal promotions
Product launches: details about new travel services or packages we are offering
Event announcements: invitations to events, competitions, or travel-related activities we host or participate in
If you receive marketing communications from us, you can opt-out or unsubscribe at any time by following the instructions included in those messages or by contacting us directly.
Policy Updates, Questions & Feedback:
We may occasionally update this Privacy Policy to reflect changes in our practices or to comply with evolving privacy laws. Any changes will be posted on our website, and the updated version will be clearly indicated with a new revision date.
If you have any questions, concerns, or feedback regarding our Privacy Policy or your personal information, please do not hesitate to contact us at tour@bttctravel.mn. Your privacy is important to us, and we are happy to assist you in any way we can.
